Zendesk has a new feature out today, that lets customers send private Facebook messages that automatically go to agents as Zendesk customer service tickets. What this means?

An all-hands meeting at wireless network provider Meraki just closed with a bang: it’s raised $40 million and is now looking for a 100,000 square foot office according to my sources.

Page owners and fans can now view the most popular videos and news articles about a topic by visiting the brand or public figure’s Facebook page. In the “posts by others” view of Timeline, some pages have “news” and/or “video” modules that shows what users have been reading and watching in Open Graph-integrated apps like Socialcam, Washington Post Social Reader, ESPN, Hulu and others. It’s unclear when Facebook added these modules to pages’ Timelines, but with more media apps integrating Open Graph and more people using them, the data here is increasingly valuable.

It’s alive! Hollywood darling U.S. Representative Lamar Smith is attempting to reanimate portions of the Stop Online Piracy Act (SOPA)  bit by bit.  The Intellectual Property Attaché Act , slipped in for consideration over the weekend, revives one of the sneakier portions of SOPA to create a global intellectual property task force, charged with aggressively promoting anti-piracy law around the world. But the problem, as TechDirt’s Mike Masnick points out , is that the proposed task force seems biased towards the very overreaching anti-piracy principals that were the basis of SOPA.

Well, if you needed any more proof that the Galaxy Note will soon make an appearance on T-Mobile’s store shelves, take a gander at this.

Twitter is adding more features for iOS and Android today, allowing users to receive push notifications from Tweeters they select, giving users the ability to expand Tweets on their phone, improving search results and supposedly letting users experience events better.

The Pinterest effect on e-commerce sites continues: online wine retailer Wine.com, a company with $67 million in annual revenue, is adding a social shopping component to its website which not only looks like Pinterest, but is also powered by Facebook. Wine.com says it’s using technology provided by Sociable Labs , a San Francisco-based startup which introduced its licensable “EverShare” product suite earlier this year

The gender discrimination case brought against legendary Silicon Valley venture capital firm Kleiner Perkins Caufield & Byers by one of its female partners, Ellen Pao, will continue to play out in the public arena — at least for the next week, and likely for much longer. Judge Harold Kahn ruled in San Francisco Superior Court today that Kleiner Perkins’ motion to force the case out of the court and into a more private arbitration process will be revisited on July 20, after supplemental papers have been filed. The arbitration matter was meant to be ruled on today, but two issues brought up by Kleiner — “equitable estoppel” and “3rd party beneficiary” — have pushed the decision back

I’ve had a love affair with Neat scanners for a while now and the company has just updated their roster with two new cloud offerings, the aptly-named NeatCloud and a mobile scanning system called NeatMobile. For those not in the know, Neat is essentially a scanner for receipts, documents, and business cards. It’s surprisingly fast and efficient and has allowed me, personally, to reduce my paper load considerably

Facebook is testing a way to show users up to 10 display ads on a single page — up from the former maximum of seven per page. We’ve seen 10 ads appear on permalink pages for posts that have a large number of comments. Click-through rates might be lower for ads that have to compete with nine others at a time, though users are somewhat likely to see these ads as they scroll down to see more comments