Tag Archive | "direct-message"

Twitter makes it easier to share tweets privately with new button on iOS & Android

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Twitter Introduces GIF Search on Mobile and the Web

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Twitter has announced the addition of GIF search to its platform on iOS, Android and the Web. The feature will allow users to search for GIFs to add to tweets and direct messages without leaving the Twitter app or website.

With this update, when composing a tweet or direct message on the mobile Twitter app, users can tap on the new GIF icon to browse the GIF library. Users can search for GIFs by keyword, or browse GIF categories based on themes. GIFs are pulled from Giphy and Riffsy.

In a blog post, Alex Chung, founder and CEO of Giphy, commented:

Giphy delivers real-time GIFs as they happen, helping to power Twitter’s live commentary and conversation. Giphy’s users are creating GIFs for news, entertainment, sports and expression that can enrich tweets. We’re excited to work with Twitter to make sharing these GIFs even easier.

GIF search will roll out to users globally over the coming weeks.

The GIFs are coming! Get ready to search and send GIFs in Tweets and Direct Messages: https://t.co/uk75stt1zN pic.twitter.com/1dDD1B4CW2

— Twitter (@twitter) February 17, 2016

Readers: Are you excited about Twitter’s new GIF search feature?

Article courtesy of SocialTimes | RSS Feed

5 Annoying Direct Messages on Twitter (And Why You Should Stop Using All of Them)

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When was the last time you checked your Direct Message inbox on Twitter, and actually found an important, worthwhile, or interesting message? Sure, Twitter is doing its best to improve how DMs work, by enabling group messaging and allowing anyone to receive DMs from anyone else, regardless of whether the two are following each other… but the day-to-day DM experience remains frustrating for most Twitter users. And these are some of the main culprits:

Annoying DM #1: Welcome!

These DMs welcome you as a new follower of that account. As if you had forgotten that you followed that account in the 30 seconds between pushing “follow” and receiving the DM.

Example: “Wow, thanks for the follow! We really hope you like our Twitter community and can’t wait to read your tweets!”

Annoying DM #2: Download now!

The “Download now” DMs appear, at first glance, to offer up useful content. However, since the DMs are sent to anyone and everyone who follows the account, that content definitely won’t appeal to the majority of followers. Plus, they’re usually trying to sell you something.

Example: Hey! If you’re into [topic of account], why not check out our free [whitepaper/ebook/blog post/podcast/cupcakes-with-cute-flowers-on-them fan site]: [link]?”

Annoying DM #3: Follow us everywhere!

OK so you’ve followed them on Twitter… but now they want you to follow them everywhere they have even the smallest web presence. Ready to spend the next hour filling in forms and signing up for networks you’ve never heard of to support this Twitter account in need?

Example: “We’re so glad you followed us on Twitter… so why not Like us on Facebook, Pin some of our blog posts, join our community on MyOtherSpace, give us a five-star rating on Yelp, and subscribe to our seven-times-daily email list?”

Annoying DM #4: We’re adding value!

These DMs are similar to the Download Now messages, in that they are offering something “free” as a thank you for following. But, just like gated content, consultations and appraisals are rarely free in the long-term (and if they are, they probably won’t be of much value to your business).

Example: “Thanks for the follow! Want a free consultation? Send us an email and we’ll set one up!”

Annoying DM #5: We’re blatantly selling to you!

At least these DMs are honest about what they’re trying to do – take your money. With not even as much as a “thanks for following,” these guys go right into the sales pitch.

Example: “We’re the number one [type of business] in the country! Our product has a gold star rating. Buy our product today! [link]”

The reason these DMs don’t work is simple: they come off as spam. Plus, most are trying (usually with little to no subtlety) to sell you something.

Any user that sees one of these DMs is going to know that they are built off a template, and not targeted to their Twitter profile. Regardless of how casual the language, the content simply cannot be effectively positioned so that it feels “personal” to each user. And so, ultimately, these types of DMs will, at best, be ignored, or used as a reason for a quick unfollow.

Keep your eyes peeled for next week’s post about the right ways to use DMs to improve your brand awareness, marketing efforts and more.

Article courtesy of SocialTimes | RSS Feed

Twitter Tries To Keep People Engaged With Web Notifications For DMs And Tweaks To Tweet Sharing On Android

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Now You Can Send a DM to a Twitter User, Even if You Don’t Follow Them

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If your Twitter privacy settings allow, now anyone can slide into your DMs.

Twitter recently updated a privacy setting, allowing users to opt-in to receive and reply to direct messages from anyone.

Twitter senior software engineer Nhu Vuong announced the features in a blog post:

Direct Messages are the best way to take your public Twitter conversations private. Today, we’re changing how direct messaging works so that it’s even easier for you to communicate one-to-one or with a chosen group of people, anywhere in the world.

Communicating with people you may or may not know in real life just got easier. Previously, if you wanted to send a Direct Message to the ice cream shop down the street about how much you love their salted caramel flavor, you’d have to ask them to follow you first. With today’s changes, the ice cream shop can opt to receive Direct Messages from anyone; so you can privately send your appreciation for the salted caramel without any barriers.

Twitter has also added a special direct message button on its Android and iPhone apps, which shows up on a profile page when you’re allowed to DM a user.

Image courtesy of Twin Design / Shutterstock.com.

Article courtesy of SocialTimes Feed

Sweden is the World’s Most Romantic Country, Says Twitter

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It’s Valentine’s Day tomorrow, and it’s a sure thing that folks around the world will be saying “I love you” to their special someones (and hoping that the compliment gets returned).

But which country says it the most?

Twitter tracked tweets mentioning the phrase “I love you” in over 100 different countries and found that Sweden was the most romantic nation in the world, with Slovenia, Israel, the UAE and Norway rounding out the top five.

The United States finished fiftieth in the poll, with only the United Kingdom faring worse.

Yep, the UK finished exactly last. Stiff upper lip, and all that. Or maybe we send all of our sweet nothings by direct message?

Twitter has produced this interactive heat map detailing the most loved-up places on the planet.

Sweden is the World’s Most Romantic Country, Says Twitter

(Source: Twitter.)

Article courtesy of SocialTimes Feed

Twitter Now Lets You Share Public Tweets Via Direct Messages

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Twitter’s Theoretically Temporary URL Messaging Ban Due To Massive Wave Of DM Spam

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Late yesterday afternoon many Twitter users began to notice that they could no longer send Direct Messages containing URLs. The complaints about the issue gained steam late into the night, when we reported that Twitter said a ‘technical issue’ was behind the problem with DMs.

Well, it turns out that the technical issue may have been referring to the handling of Direct Message spam, not with the sending of URLs. Specifically, we’re hearing from sources inside the company that a wave of hacked accounts a few weeks ago has led to a massive rise in DM spam, where links are sent to users in the hopes that they will click and enter personal information to be collected by scammers. The idea that spam was behind the ban was posited by a report in ReadWrite last night.

What we’re hearing is that the rise in DM spam ended up garnering attention inside Twitter up to the point where an executive inside Twitter’s C-suite got DM spammed. Hence the abrupt ban on URLs inside DMs until the issue can be sorted out.

When we reported on the issue last night, we noted that the cause of the errors could be a bug, or a response to DM spam. In this case, it appears that the ban on sending URLs via DM is a temporary patch to aid in fixing the spam problem, but at this point we have no information about whether this is a permanent measure.

The inconsistencies that we noticed with regards to the sending and receiving of URLs is due to the fact that Verified users and advertisers are exempted from the ban on sending links in DMs. This would impede, of course, the efforts of marketers using Twitter’s legitimate advertising platform to send DMs, something that is part of the flow of a few of Twitter’s ad products. Alcohol advertisers, for instance, use the DMs to verify ages and more. There are also some whitelisted URLs, as noted by the ReadWrite report Facebook, Instagram and Twitter links appear to work, and there are likely others on the list.

We have reached out to Twitter for more information about the DM spam and what measures it’s taking to curb it.

Image Credit: 55Laney69 / Flickr CC

Article courtesy of TechCrunch

With Today’s Updates, Twitter Apps Finally Sync The ‘Read’ Status Of Your Direct Messages

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Twitter announced updates to its Android, iPhone, iPad, and Mac apps today, as well as its desktop and mobile websites, plus TweetDeck. The main improvement isn’t a huge change, but it does eliminate one of the most annoying aspects of the apps — namely, the fact that they couldn’t tell if you had read a Direct Message on a different device or app.

In other words, if you read a direct message on Twitter for Mac (for example), then opened up Twitter for iPhone, the DM would still show up as unread. I don’t think it ruined the Twitter experience for anyone, but even for someone like me, who doesn’t get too many DMs and gave up on the “inbox zero” instinct years ago, seeing those read-yet-unread messages could be pretty exasperating.

Thanks to today’s updates Twitter says that issue is going away — though you’ll need to make sure you have the latest version of whatever apps you’re using in order for the changes to take effect. I tried it out myself, and seeing Twitter accurately reflect my reading behavior made me pretty happy.

In addition, Twitter says its mobile apps have an improved search experience, with full bios when you search for people, and a “similar accounts” preview. And the iPhone version includes a new “tweet composer” (shown above) that allows you to reply to a tweet without jumping to a new window (so you can see the context for your reply as you type it). It’s also supposed to include a new “people” button in the navigation bar, though I’m not actually seeing that one yet.

Article courtesy of TechCrunch

SocialBro Raises $1.8M To Help Businesses Manage, Analyse And Monetize Twitter Communities

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The ability to drill-down and target specific groups of people on Facebook, based on their interests or affinity with your brand or a competitor’s, is sort of a given. The technology is already built into the platform. On Twitter, however, it’s not so easy. That’s the hole that SocialBro wants to fill, along with educating companies on how the 140 character-driven social network can be used as a tool to do business.

To spread its wares and message, the UK/Spain-based startup, which describes itself as a cloud solution for the management, analysis and monetization of Twitter communities, has raised £1.2 million (~$1.8m) in Series A funding, adding to the €500k seed round it announced last November.

The majority of its new capital comes from Scottish Equity Partners (SEP). The UK-based VC firm, whose previous early-stage investments include the flight search-engine Skyscanner, put in £1 million. The rest of the round comes from SocialBro’s existing angel investors, including Stephen Bullock (notably an investor in the social media monitoring tool Brandwatch), and Chris Underhill (ex-CEO of Smartfocus).

Speaking on a call with TechCrunch last night, SocialBro founder and CEO Javier Burón said the company plans to use the funds primarily to grow its sales and marketing team in London (Burón himself is based at Google Campus), as well as invest in its engineering and design teams in Spain to deliver on its current roadmap, which includes new unannounced products.

Burón also said the decision to focus on London as its sales and marketing base, rather than Spain, was because the company is in part targeting English-language customers, and that London is a good place to look outwards. Around 30 percent of its 3,000 paying customers reside in the U.S. with the UK second, although Burón notes that Spain is also doing well, as is South America and Indonesia.

Operating a freemium model, in which its non-cloud desktop app is free, the company also has 180,000 non-paying customers from over 100 countries. Plenty of opportunity to up-sell internationally then, one would think.

But to take advantage of that opportunity, concedes Burón, requires educating businesses on how they can extract value from Twitter and ultimately, by using SocialBro, increase their ROI in social media marketing.

The cloud service enables brands to analyse their Twitter communities, in terms of things like where they are from, when they tweet, what they tweet about, how influential they are, and the influencers they are connected to. It’s then possible to segment these users for better targeting and monitoring, including Direct Message campaigns. The same kind of analysis can also be applied to competitors so that a business can fine-tune its social marketing strategy, accordingly.

SocialBro also plays nicely in the wider social media marketing ecosystem. It has integrated with HootSuite, the power-user Twitter client aimed at social media managers and brands, along with the social influence platform Kred, the European Klout-competitor PeerIndex, and the time-shifting Twitter app Buffer, which lets users line up tweets for the most optimum time of exposure.

Article courtesy of TechCrunch

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