Tag Archive | "facebook-messenger"

Will Facebook be your next call center operator?

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robot-customer-service

Facebook crushes Q2 earnings, hits 1.71B users and record share price

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Facebook Users Q2 2016

Crunch Report | Early Niantic “Pokemon GO” Investor

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Tito Hamze sits down for an interview with early Niantic investor Cyan Banister, Unilever buys Dollar Shave Club for $1 billion, Facebook Messenger hits 1 billion users, Pokemon Go launch is postponed in Japan, and Swiftkey releases an emoji prediction app. All this on Crunch Report. Read More

Article courtesy of TechCrunch

Why and how chatbots will dominate social media

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Facebook Messenger Tops 1 Billion Monthly Active Users

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Facebook Messenger surpassed a significant milestone, topping 1 billion monthly active users Wednesday.

The stand-alone messaging application continues its robust growth pace, having reached 900 million MAUs in April, 800 million in January, 700 million in June 2015 and 500 million in November 2014.

The social network announced the milestone in a Newsroom post:

People use Messenger to connect with the people and businesses they care most about. They make plans, share dreams, send payments, tell jokes, play games, let their loved ones know they’re thinking of them and much, much more. Today we are announcing that more than 1 billion people now use Facebook Messenger every month, making Messenger one of only a handful of apps worldwide that touch so many lives.

We’re grateful for all the people who are sending billions of messages every day, and we hope to send 1 billion thank yous in the form of a new floating balloon gift that everyone can use to celebrate. Just send a balloon emoji to your friends to add a touch of whimsy and delight to any conversation.

We know that every message is important to you—no matter what you want to say—and our team is committed to building experiences you love and to making all the interactions in your life easier no matter who you are communicating with.

Thank you for using Messenger and being part of our 1 billion-strong community.

Chief operating officer Sheryl Sandberg also acknowledged the milestone, sharing the photo below with vice president of messaging products David Marcus and posting:

Today we’re celebrating the more than 1 billion people who use Messenger each month.

We know that every message is important because it helps us stay in touch with the people we care about most–whether they’re down the street or across the globe.

Thank you David Marcus and the Messenger team for working so hard to help us share with each other.—with David Marcus at Facebook HQ.

Readers: What are your thoughts on the news that Facebook Messenger now has more than 1 billion monthly active users?

SherylSandbergDavidMarcusMessenger1B

Article courtesy of SocialTimes

How Facebook Messenger clawed its way to 1 billion users

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Facebook Messenger Growth Graph

WhatsApp blocked in Brazil again

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whatsapp encryption

Instant Articles Come to Facebook Messenger

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Facebook’s Instant Articles were rolled out on Messenger for Android Thursday, with the iOS version of the application to follow “in a couple of weeks.”

Vice president of messaging products David Marcus announced the launch in a Facebook post, writing:

Over 900 million people share and read news stories privately on Messenger. From now on, this experience will be meaningfully improved as stories will load up to 10 times faster than standard mobile web links, and will be enhanced with dynamic features that make the content more fluid, interactive and immersive.

Look for the lightning bolt in news articles to signal this new experience on Messenger. As always, try it out and let us know how we can make it even better for you.

Readers: What do you think of this new feature?

Article courtesy of SocialTimes

Facebook Messenger Adds 3D Touch Support on iOS

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Facebook added 3D Touch support to Facebook Messenger on iOS, allowing users on the iPhone 6s and iPhone 6s Plus to preview contacts, conversations, photos, videos, stickers, links and locations while using the app.

As part of this update, users can access 3D Touch shortcuts by pressing on the app’s icon on the home screen. These shortcuts allow users to quickly access conversations with suggested contacts, or instantly go to the new message screen, where they can select contacts and send new messages.

Within the Facebook Messenger app, users can press on conversations to “Peek” into them, and press harder to “Pop” into the full conversations. Similarly, users can press on links, photos and more to Peek and preview them within the app, or press harder to load the full content.

Readers: Will you use 3D Touch in the Facebook Messenger app?

Article courtesy of SocialTimes

Facebook lifts the veil on its mobile device testing lab

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