This isn’t exactly the launch of Google Now for the desktop, which many of us have been patiently waiting for, but Google today announced that it is bringing a richer notifications experience to Chrome, starting with the latest beta. This definitely feels like it brings Google Now yet another step closer to the desktop.

These new notifications, which developers can easily add to their own Chrome packaged apps and extensions, will pop up outside of the browser window and live in a center outside of the browser, so users will be able to receive notifications, even if the browser is not open.

This feature is now available for Windows and Chrome OS users. Google says it’s coming to OS X and Linux “soon.”

Chrome, of course, already features basic web notifications (and if you’re a Chrome and Google Apps user, you’ve probably seen them from services like Gmail). These rich notifications go a step further, though, as developers can add their own full-bleed icons, images, headlines and short messages to them. Developers can also decide for how long notifications should stay on the screen by specifying different priorities for each alert.

The new notification center will be available through the Windows system tray or from the Chrome OS launcher.

Last week, Google also announced its new Cloud Messaging for Chrome push notification service. While Google doesn’t mention them in today’s announcement, there is no reason why those push notifications couldn’t soon arrive in the new notifications center, too.

You can find a full changelog of what’s new in Chrome 28 here.

Article courtesy of TechCrunch

Rando only launched in March but the anti-social photo-sharing app that deliberately eschews the standard social network clutter of likes and comments and connections – simply letting users share random photos with random strangers and get random snaps in return — has blasted past five million photo shares after a little over two months in the wild. It is now averaging around 200,000 shares per day, says its creator ustwo.

For half that time Rando was iOS only, with its Android app not launching til April. Platform spread aside, the huge point here is that Rando has ditched all the self-congratulatory, endorphin-boosting hooks that apparently keep people tethered to their social networks. Yet managed to grow regardless. As Rando’s tagline pithily put it: ‘You have no friends’. The photos you share here will never be liked, never be favourited, and if they are shared outside Rando to other social networks, a feature Rando most definitely does not enable within its app, you likely won’t ever know anything about it. It’s a very rare digital social blackhole — but one that’s proving surprisingly popular (and all without any embedded social shares to grow virally), even while it’s refreshingly ego-free.

Rando has been downloaded almost 230,000 times since its March 10 launch, with nearly 35,000 downloads in the past seven days, according to data shared with TechCrunch by ustwo‘s Matt Miller (aka Mills). The platform breakdown is pretty even right now — with only slightly more iOS app downloads than Android (roughly 120,000 vs 107,000), showing how Android users are adopting Rando even faster than their iPhone owning counterparts, having had a month less to send strangers strange shots. There are, of course, many more Android owners than iPhone owners out there so there’s a lot more scope for growth on Google’s platform.

Rando’s top five countries by downloads are as follows:

Even though Rando does not enable social sharing within its app, users can take screengrabs and share shots manually — and that’s happening a little. ustwo notes there have been more than 25,000 #rando Instagram shares, for instance, despite the app not giving users any simple path to do that. Searching for #rando on Twitter also typically brings up a handful of organic daily shares.

The single piece of contextual information that Rando does allow its users to retain — the general location where a photo was taken — is also removed by close to a fifth of users (17%). While less than 1% of shared images have been marked as inappropriate so you can’t accuse Rando’s growth of being fuelled by sexting. You could perhaps argue it’s a bit of a curiosity that’s appealing to a small minority of people, even while most folk find it baffling. ustwo’s data shows that the app’s most active users (top 10% in terms of uploaded randos) have uploaded more than half (57%) of all the shared randos. But the app retention rate (50% in the past week) does sound strong. Specifically that means half of Rando’s users logged in within that week, which isn’t bad as an active user type stat.

A little bird tells me that ustwo, the London-based studio which decided to find out what would happen when it made an anti-social photo-sharing app, is preparing to push Rando onto a third mobile platform in the not too distant future too — so expect Rando’s growth trajectory to continue stepping upwards, as it has been since launch. ustwo says one million randos are being shared every four to five days now, at current usage rates. ”You are literally looking at the next $1billion Yahoo! Acquisition,” jokes Mills.

Joking aside, there is something seriously interesting about Rando’s takeoff. Not to read too much into a single app, of course, but as an experiment in social-less networking it’s fascinating to watch. Not to mention ironic, since on Rando no one is watching you — which is entirely the point. But factor in the rumblings about teens’ declining interest in traditional social networks and Rando could be something of a canary in the social networking coalmine, picking up subtle traces of Facebook fatigue, and identifying a growing appetite among mobile owners at least to take back some control and reintroduce a little private space by slamming shut those social doors.

The rise of mobile messaging apps is another key trend to factor in here, apps which put private communication first, and social comms as a secondary add on. Certain age groups’ attention is arguably increasingly shifting to these more contained communications mediums — channels which offer both private and public comms within the one app, as Facebook does, but which aren’t centrally focused on publicly broadcast personal content. Rather they put the intimacy of one-to-one messaging at their core. Some, like China’s WeChat, even include serendipitous discovery features that are similar to Rando — like its Drift Bottle stranger messaging feature. 

Mobile usage is certainly fuelling this messaging-centric shift. There’s no doubt younger social network users have shifted focus away from relying on the workhorse PC in the corner, and on to apps on mobile devices — aka, the device that’s always with its owner. But the mobile is not only highly portable it’s inherently personal, containing an address book of your friends’ phone numbers. Which may be another reason why mobile social networking feels a little different, demands a little more privacy than the old web portal gateway to the social city.

There are certainly various trends at play here. Photo/image-sharing dominating text-based status updates being another, which explains Facebook’s recent focus on photos. But, if Rando’s rise proves anything it proves that humans communicate in more subtle ways than you might imagine, and need less social reinforcement than you might think. And when you think in those terms, it’s not such a huge leap to imagine the shifting sands of communication eroding the foundations of huge walled social strongholds after all. Lots of little apps, all taking away a portion of people’s attention, could eventually add up to a collective social exodus from the old networks. At least of key youth demographics.

Let’s face it, when the ex-owner of former teen-favourite social network MySpace feels capable of some very public Schadenfreude at Facebook’s expense — taking the trouble to dine out on the perception of members’ growing disinterest in Zuckerberg’s empire — something is definitely looking a little wonky in that gigantic electronic country.

MySpace hasn’t expired entirely but exists today, Ozymandias-esque, as a much diminished version of its past all-powerful self. And Murdoch’s Newscorp famously lost a bucket load of cash on the acquisition and sell off. You’d think he’d be too embarrassed to mention it — but instead he’s finding time to chuckle at Facebook’s imagined expense…

Look out Facebook!Hours spent participating per member dropping seriously.First really bad sign as seen by crappy MySpace years ago.

— Rupert Murdoch(@rupertmurdoch) May 17, 2013

Read that again, and it’s the same timeless warning as is contained in Shelley’s poem. Murdoch might as well have tweeted: ‘Look on my past works, Mark Zuckerberg, and despair!’

So while Rando’s relatively modest growth trajectory (vs Facebook or mobile messaging giants) is unlikely to make it onto Zuckerberg’s radar, it’s something any developer working in the social space would do well to take note of. Because even Facebook can’t overlook the wider forces at play in mobile – forces that appear to be reconfiguring the rules of the social game. And Rando is a small but telling member of that movement.

Article courtesy of TechCrunch

Last week we reported that MessageMe, one of the latest messaging apps to hit the smartphone market, had picked up a $10 million Series A round of funding, and today, the company is officially confirming the news, along with some more details on how it’s been doing in the 2.5 months since it launched. It now has 5 million users across both iOS and Android — a five-fold increase on the 1 million that downloaded the app in its first 10 days.

MessageMe aims to carve out a name for itself by offering more ways than the rest of the pack — which includes WhatsApp, Line, KakaoTalk, Viber and Facebook (from which MessageMe gained some notoriety when it was restricted from using Facebook’s social graph API to find friends to use the app) — for users to communicate with each other on its messaging platform. In its case, this is done through notifications via text messages, but also pictures, doodles, video, voice, location and music sent from one user to another. Altogether, usage of these has risen three-fold, to 1,500 per second from 500 65 days ago.

From what we understand, although MessageMe is partly founded by people with extensive gaming experience — Arjun Sethi and Justin Rosenthal both worked together at social games company LOLapps (acquired by 6waves in 2011) — it will be messaging, not games, that will be the revenue driver for the company. Also: no plans to add in advertising, nor to charge for the app. Instead, it will build out premium messaging features such as stickers and money transfers.

The latter is shaping up to be a particularly interesting area, with not only Google swaggering into the ring, but as of yesterday Square as well, alongside a number of other companies like Venmo and established names like PayPal and Western Union already dabbling in features like this.

As we reported last week, and as confirmed by the company today, this latest round was led by John Lilly, the former CEO of Mozilla who is now a partner at Greylock; Lilly now joins the board of LittleInc Labs, makers of MessageMe. Other investors in the round include previous backers True Ventures (where MessageMe was first incubated), First Round Capital, Google Ventures, SVAngel, Resolut.vc, Andreessen Horowitz, and Social+Capital Partnership. The company’s angels also include Airbnb’s Brian Pokorny, Hiten Shah, Eric Wu and TinyCo CEO Suleman Ali.

The company is still in an early and small stage: currently there are only 10 people working for TinyInc Labs.

I caught up with co-founder Sethi to speak a little more about the direction of the company:

About those greyed-out tabs on your app. When are you launching stickers and money?
We’ll start rolling out new features in about a month, although we’re already doing some staged rollouts in beta. Stickers will feature our own content, as well as branded content, from companies that we’ll be working with. Money will be done in partnership with someone. A lot of the new features will come first on Android. Although it’s an app that we launched only last week, it’s easier to add and develop new features on Android.

What about Windows Phone and BlackBerry?
We are taking a close look at all the platforms out there, including web, Windwos and BlackBerry. We’ll see where most of the demand is and what users are asking for to decide what the next step will be for MessageMe.

Talk to me a bit about your thoughts on paid messaging services like WhatsApp or those that rely on adds for revenue.
There is no paid version planned. We’re definitely adamant on keeping it free, simple and fast. We’re also not doing any banner ads or third-party data stuff. We want to make sure that everything you do is private and secure. Even with premium services, you will pay or have option to opt out before you see or use it — that will come into play with how we roll out stickers and accessing content.

WhatsApp (200m+ users) has stolen a march on the messaging apps world with its seemingly global appeal, with Facebook Messenger also doing this to a lesser extent. Meanwhile others have a very regional focus. Where do you sit in that spectrum so far?
Outside of the U.S. most of our growth has been in Europe, and the UK specifically. Most of the usage so far is of a younger demographic.

What message apps do you use?
Besides MessageMe, I use WhatsApp because that’s what’s popular in South Africa [where he hails from] and also BBM. Because I worked in Asia, I also use KakaoTalk for friends in Korea and Line for friends in Japan. I think you’ll always have fragmentation, just as you still do in email [that begs the question of interoperability....]. Then again, I’m not your average user, but I use Line as heavily as MessageMe.

Article courtesy of TechCrunch

Some more consolidation afoot in the worlds of mobile marketing and mobile payments: Payvia, one of the many startups working in the area of carrier-based mobile billing, is buying Mogreet, a mobile marketing company that delivers campaigns via text, video and picture messaging services. Terms of the deal were not disclosed — although we have contacted the company to ask. Payvia says that the whole of the Mogreet team will be coming over, including Mogreet founder and CEO James Citron, who will become Payvia’s Chief Marketing Officer.

The move is an interesting one, in that it signals how Payvia, to differentiate itself from the pack, is creating applications itself that utilize its payment services.

“Our mobile payments offer resonates strongly with the market because it is built on our proprietary carrier connected technology that gives us a unique ability to understand consumer mobile usage,” said Darcy Wedd, CEO, payvia, in a statement. “Our clients have told us they also need a simpler way to link targeted mobile transactions to their marketing campaigns. By integrating Mogreet’s solutions on our platform we answer that need. As the only company to solve a known disconnect between traditional mobile commerce and engagement solutions, Payvia is well positioned to increase mobile’s share of the $252 billion* e-commerce market.”

Payvia says that it has the largest direct carrier connected messaging and mobile payments platform in the U.S., covering 120 million unique mobile users and processing billions of mobile messages every year. The company says it has paid out to merchants and developers worldwide more than $2 billion in global mobile commerce revenues. (There are other carrier billing platforms that will claim they are bigger, but the qualification here seems to be around the messaging platform that Payvia does this through.)

The trick with carrier billing services is that they give publishers, developers, and in this case brands and marketers, ways of offering goods and services to consumers on mobile devices, letting them complete purchases by charging those goods/services directly to their mobile bills. Services like these mean more seamless payments because they do not require users to enter credit card details, which can be painful to do on handsets and in some markets are a dead end because of the low penetration of payment cards. Other carrier billing companies like Bango claim that as a result carrier billing services are a more lucrative channel overall for getting users to pay for things on mobiles.

Last year, Payvia hit the news when it won a deal to power mobile/SMS-based donations for the Obama re-election campaign: a more classic example of how many mobile payments companies generate revenues, as the backend provider for services created by others, and also a sign of how Payvia was already formulating services that basically let users make transactions from within messages.

What the Mogreet acquisition will give Payvia is the ability to apply this to a wider variety of messages, and also a client base. Current customers of Mogreet’s include Cox Media Group, Emmis Communications and Gamefly.

The acquisition also signals a potentially new phase in the development of mobile marketing campaigns. While Mogreet’s services up to now have been more focused on encouraging people to click through to mobile web sites, or to enter short codes to receive further information, this potentially could mean that now marketers could create campaigns that encourage purchases from within the message.

Payvia is backed by Silver Lake Sumeru, Montgomery & Co., and Trinity Ventures (amount undisclosed), while Mogreet has raised some $14 million from DJF Frontier, Black Diamond and others.

More to come.

Article courtesy of TechCrunch

It’s still practically a newborn but Indian mobile messaging app Hike is already channelling almost a billion messages a month between its five million registered users. Those numbers sound insignificant when you stack them up against the big beasts of the messaging space – WhatsApp claims 200 million+ monthly active users, and some 600 billion in and outbound messages – but Hike’s growth is  impressive when you consider it’s only just over four months old. WhatsApp, of course, has been around for almost four years.

Mobile messaging is hot property right now, with tech giants like Facebook and most recently Google bent on owning the messaging space. The reason for all this interest in cross-platform chit-chat is that mobile messaging looks poised to steal social networking’s crown jewels: aka the cool factor, and thus the user engagement (Hike incorporates social status updates and emoji-based moods into its messaging app, to hang on the social chain). But the idea that there can be one ultimate mobile messaging winner — or one player as dominant as Facebook in the full-fat social networking space — seems unlikely. And that’s what Hike is banking on to disrupt WhatsApp and keep Facebook Messenger and its ilk from crashing its just-getting-started party.

There’s no doubt that local market realities intercede much more on mobile than on the traditional social networking playground of the desktop, especially in emerging markets where device, network and carrier variations influence how people communicate based on how they can afford to communicate. Those complexities provide an opportunity for local app makers to triumph over goliath outsiders if they build fixes for the local market, argues Hike.

“Given how competitive this market is we do feel that in about 3 or 5 years from now you will have somewhere between three to five players globally that own parts of the messaging space in the world. You’re already seeing it right now, you have Line in Japan, you have Kakao in Korea, you have WeChat in China, you have WhatsApp in South America and Europe, you have of course Facebook message or iMessage dominating in U.S. and WhatsApp growing there too. In India of course WhatsApp is the dominant player but we’ve come on to be a very strong number two in just four months,” says Hike creator Kavin Mittal.

“We can see that with communication if you solve local problems in the market there is room for a local player to win the market completely.”

Hike is one of the latest contenders to jump into the mobile messaging space, albeit with a few neat tricks up its sleeve that it’s confident will allow it to grab significant share in its chosen markets — namely India, and other similar emerging markets in place like Indonesia, the Middle East and Africa. Some 60% of Hike’s registered users are in India, 40% globally led by the Middle East and Germany (despite its emerging markets focus, Germany was actually the first market to spike an interest in Hike — which its creator puts down to it having 128bit encryption over Wi-Fi and Germans looking for a “much more secure solution to WhatsApp”).

On the neat tricks front, Hike has baked a patent-pending SMS conversion tool into its app to take advantage of fragmentation in the Indian market caused by low distribution of data-capable smartphones. So this is not just about incorporating SMS messages into a unified app — as Google plans to with its Hangouts app – but about making sure a data message can still reach someone who doesn’t have data, via the SMS channel.

Mittal explains that in India, even where people own smartphones they may not have data enabled, or  may sporadically turn data off to save money. SMS is therefore still a key comms channel that needed to be brought into the loop. This fragmentation was the problem the app’s creators were setting out to solve with Hike. They have also done this in as low cost a way as possible by building a system that ensures it does not send cross-network SMSes (which incur a termination fee in India) but routes same network to same network.

“The idea behind Hike… is it works free globally. Hike is available on iPhone, Windows, Android S40, S60, very soon BlackBerry now as well. But in case you don’t have a phone than can install Hike, or let’s say you have a phone but you don’t have data, I can still message you from Hike for free. We convert the IP message into an SMS and it’s free for me as a Hike user, to which you can reply back to – and the reply comes back straight to my inbox making messaging very  seamless. So I have one app for all my friends,”  Mittal tells TechCrunch.

Another future trick — due to launch on June 10 — is something that will allow users who have turned off their data to still be notified that they have a message waiting for them, presumably so they know to turn data back on. “At this point in the market there’s no way to notify you when you have a message waiting on one of these applications. So we’re launching something on June 10^th that’s going to solve this problem, so no matter where you are – no matter if you’re online or offline – you’ll be able to communicate via Hike with your friend all the time,” he adds.

Hike is funding the conversion cost of sending the SMSes itself —  in the Indian market, with a view to extending it to other emerging markets with similar dynamics — so that is one of its largest sunk costs at the moment, according to Mittal. But its monetisation strategy is based on building off that base in another way. The shift Hike’s creators are ultimately calculating on is the movement of consumer spending in its target emerging markets away from carrier ‘value add services’ — paid for infotainment SMSes and so on — to data-based content and entertainment.

That’s where Hike sees its future profits, by fleshing out its messaging offering to supplement the bread and butter of social comms with “content that’s very relevant to the local market” – much as the Line messaging app is already doing with entertainment content such as stickers and games.

“India is a country of 20 countries. There’s so much diversity, cultural differences, dialects, languages that one has to cater to and given that this is a big entertainment market there is no doubt we’re going to go down the route of enriching messaging around content,” he says. “If you look at why you message it’s around a piece of content, topic, video, something new you’ve found, something funny. And India it’s much more prevalent than other markets so we’re definitely going down that route, there’s no doubt about it.”

Hike is also looking to work with carriers to share some of the SMS conversion cost, with the benefit for carriers being that Hike is acting as an IP pusher, turning mobile owners into data drivers — and data is ultimately where carriers in these emerging will be making their future revenues from too.

“Given the traction we’ve had in the Indian market we’ve seen a lot of interest from the operators who want to work closely with Hike and figure out how to expand and grow the traction with Hike because what we’re doing for the operators is we’re introducing a lot of people to data,” says Mittal. “What one can also do over SMS is send photos, videos and so forth, so if I’m on Hike and do  SMS I can send you a picture and you get a link on SMS so you can open it on a browser, so we’re striking deals in the Indian market and the emerging markets like Middle East and Africa where the cost is not only bourn by us but by the operator too.”

Hike is starting out with more resources than most startups, being created by BSB, a 50:50 Bharti Softbank joint venture, that acts as a “quasi-strategic incubator”, as Mittal puts it. Bharti Softbank invested $7 million into Hike about a month ago — a measure of how much traction the app had managed to achieve in a few short months. BSB projects get their first round funded by the parent companies if they achieve enough traction.

Going forward, Hike will likely look outside for funding, says Mittal — assuming it can keep on growing, and reach its goal of at least 10 million registered users (“our internal critical number”), which it views as the baseline required before starting to think seriously about monetisation.

“By the end of the year we’ll be in a positon to raise money from the external market. The reason we’re doing that is the VC market in India has less of an appetite for taking massive risk.  Because one of the first questions to ask is ‘hey guys why are you building another messaging app?’ And we were pretty certain that if we did what we did we’d get the traction and so far we’ve proved it,” says Mittal. “We’re in a point where we have the $7 million but we will look outside, even possibly the West Coast for funding.”

Mittal won’t put a figure on Hike’s active user base but says it’s “amongst the highest we’ve seen in the industry and definitely way above 50%”. ”We feel there is a room for a local player to dominate markets like India, Africa and China and so forth,  and take care of the local needs, and that is something we’re working on. That’s the big philosophy we have at BSB,” he adds.

India’s technology-adoption stratification poses a huge challenge when you’re trying to build an app that lets people talk to whoever they want. A challenge that, ultimately, gives the local kid a toehold over global mobile messaging players, argues Hike.

“The market kind of splits India into three sort of broad demographics, the top part really mimics the U.S. population  — 30, 40 million people – they’re really switched on, they know about the Internet, they have smartphones and so on and so forth; there are about 150 million people that are experimenting with the Internet, but they have a lot of churn there because the Internet is still not a utility for these guys; and then you have a billion people at the bottom of the pyramid that have no clue whatsoever the Internet even is,” says Mittal.

“As you go further down in India, how do you tackle the one billion people? No one knows but we’re in India here, so we’re the guys to figure it out.”

Article courtesy of TechCrunch

MessageMe — a messaging app that launched in March with a little Facebook controversy thrown in — has raised another $10 million, according to an SEC filing earlier today. The Series A round was led by Greylock Partners; and as part of it, John Lilly, the ex-ceo of Mozilla who is now a partner at Greylock, will be joining the board of LittleInc Labs, makers of MessageMe.

TechCrunch understands that others participating in this round are the same investors from LittleInc Labs’ $1.9-million seed round, including True Ventures, First Round Capital, Google Ventures, SVAngel, Resolut.vc, Andreessen Horowitz, and Social+Capital Partnership. The company’s angels also include Airbnb’s Brian Pokorny, Hiten Shah, Eric Wu and TinyCo CEO Suleman Ali.

Although the $1.9-million seed round was announced in March, just weeks after the launch of the app, it actually closed last year and went towards the company’s launch. This newest round will be used to help MessageMe keep up with growth in the future, as it faces up to an increasingly-crowded field of competitors. They include biggies like WhatsApp and Facebook Messenger, both of which are popular across a number of regions; those that have built up strong followings in local markets, such as KakaoTalk in South Korea and Line in Japan; and newer contenders like the new Hangouts app from Google.

Amidst (or perhaps despite) all the competition, MessageMe continues to grow fast.

Two months ago, the app was seeing 500 notifications per second among 1 million users — despite the fact that Facebook cut MessageMe off from Social Graph access one week after it launched. The reason for that appeared to be the same as for other apps that faced the same fate: they are not allowed to use “Find Friends” features to seek out Facebook contacts on third-party apps, when those third-party apps are deemed to be competitive to/replicating core Facebook services.

Today the sent rate is apparently significantly higher, as as user numbers. We understand that the company will be sharing more specific numbers next week when it also will be announcing details for how LittleInc Labs plans to make money from its ad-free, free-to-download app.

On that front, there have already been some fairly obvious clues as to what those plans might entail: alongside multimedia options in the app to send messages as pictures, doodles, video, voice, location and music, there are also tabs for stickers and money.

Conversely, although the two co-founders, Arjun Sethi and Justin Rosenthal, have had extensive experience with social gaming in past roles, including long periods for both at LOLapps, it’s noticeable that there is no games tab on that dashboard.

Stickers, of course, have been a very popular value-added service for other apps like Line, which makes millions each month from stickers; and other messaging apps like Path are now adopting them, too.

Money is a newer area in messaging but one that is also being chased by more than one party: Google just yesterday announced that Google Wallet would be integrated with Gmail, letting users send money to each other as attachments. Peer-to-peer money transfers via mobile, meanwhile, have been a much-used service particularly in developing markets, where users may not have bank accounts. MessageMe could to play on both of these concepts, depending on who it partners with to provide the service.

Article courtesy of TechCrunch

Google revealed Hangouts, its unified text, video and multimedia messaging platform yesterday during its epic three-hour I/O keynote, but while the platform pulls in Google Talk, Google+ and other sources, it was apparently missing SMS integration. Incorporating texts from your carrier is on the way, however, according to Hangouts and Chat community manager Dori Storbeck, who said as much in a reply to a question  (via 9to5Google)about SMS integration on Google+.

The integration will go a long way to truly unifying communications via the service, which is available on Gmail, Android, iOS and Chrome right now. SMS feeding into the Hangouts stream also means that it borrows a trick from what Facebook has added to Facebook Messenger with Chat Heads on select hardware devices, and it also provides Google with a fairly strong feature advantage over competitors including dedicated mobile messaging providers like WhatsApp and Kik, which don’t pull in content from SMS sources.

When SMS does arrive, expect it to make its way to Android only, as there’s not much developers can do to build in SMS on iOS, as those permissions are not open. Hangouts also dropped XMPP in Hangouts, which doesn’t bode well for Google IM on other platforms and in other apps, but it looks like the company is pretty open to building other protocols into its own service.

Article courtesy of TechCrunch

Today at I/O, Google rebranded “Hangouts” as a new unified, cross-platform messaging system. It lets people text, photo, and group video message across Hangouts’ Android and iOS apps, plus its Gmail and Google+ site integrations. Hangouts rolls out today, replacing Google Talk [GChat] and G+ Messenger. While it doesn’t support SMS yet, it could challenge Facebook Messaging and Apple’s iMessage.

For over a year, whispers from GigaOm, Droid Life  and others signaled Google would undertake a big unification of its fragmented messaging offering. Today Google will offer new free iOS and Android Hangout apps, the Google+ integration, and you can upgrade from Google Talk to Hangouts by clicking on your photo in the Gmail chat list. There are currently no plans for other platforms like Windows Phone or Blackberry.

Google’s Vic Gundotra said at I/O today in San Francisco that “Technology should get out of the way so you can live, learn, and love.”  Operating systems and devices shouldn’t matter. You just want to talk with those you care about. That’s the point of the revamped Hangouts. It brings humans and conversations to the forefront.

Hangouts Is The Messaging Kitchen Sink

Presence, Circles, And Delivery

Let’s take a closer look at the features Hangouts offer. Presence, or knowing when friends are available to chat, is a big focus. You can see when friends are on Hangouts, if they’re currently typing, and if they’ve seen your messages [also known as read receipts]. Using Google+ Circles, you can select specific friends or a whole group to start a chat with.

Hangouts takes care to deliver your messages to whichever web interface or mobile app your friends are using. If you’re offline, Hangouts will store your messages until you return. Unlike Google Talk, it won’t send you an email every time you get a message while offline. It only pings you by email if someone starts a conversation with you while you’re away. Hangouts won’t send you duplicate notifications on different platforms, and you can snooze notifications all together if you need some quiet time.

The idea is that you can start, stop, and restart a conversation as you move between platforms, and you can chat with friends across the desktop, Android, and iOS devices.

Text, Emoji, Photos, And Video

Of course you can send simple text messages, but where Hangouts shines is in vivid multi-media communication. To spice up your words, you can add any of 850 hand-drawn emoji. You can send photos in Hangouts, which are saved to a saved to a Google+ album that you and you conversation partners can view, edit, and share later. In fact, you can go back and view your photo and messaging history at any time, or you can turn history off so your dispatches aren’t saved.

The crown jewel of Hangouts is its namesake’s video chat. You can talk face to face with up to 10 friends at once. When you’re in a video chat, you’ll see who is talking in a big window while the rest of your chat partners are shown in tiles below. Friends’ Hangouts will ring when you call them, and they’ll get notified if they miss the digital meetup.

But Hangouts video isn’t just a group FaceTime. Google added a bunch of bells and whistles. You can add visual and sound effects or make use of special Hangouts apps. So if you want to wear a virtual pirate hat or set off some fireworks, you can. You can watch YouTube videos simultaneously with friends while laughing together, and take screenshots to capture moments for later.

No SMS, Yet

The biggest feature missing from Hangouts is the ability to send and receive SMS messages to and from friends who don’t have a Hangouts app installed. This means Hangouts isn’t truly universal. Several of its competitors allow it, including Apple’s iMessage and Facebook’s Messenger For Android (but not for iOS).

So if you want to pull mom into a Hangout, you might have to send her a standard SMS from your phone and tell her to install the Hangouts app. That could be significant stumbling block. However, Google tells us SMS support is one of the most requested features from Hangouts testers, so I wouldn’t be surprised if it comes in a future update.

Oddly, Google tells us that in some countries, feature phone users, but not smartphone users, can participate in Hangouts via SMS. This should help it reach more people in the developing world, a core area for growth of messaging apps.

Other missing features include voice messages or VoIP, but you could just use a video call without looking at the screen to approximate voice calling. There’s also no Hangouts On Air broadcasting to YouTube yet.

Why Google Needs Unified Messaging

The messaging space has become a battleground recently with independent messaging apps like WhatsApp and Line competing with Apple, Facebook, and Google to rule private communication. Everyone wants to become the high-tech successor to SMS.

For Google, messaging could create a wealth of engagement and monetization options. Of course Google could monetize Hangouts directly by cramming ads in it somewhere, or selling special effects for video chat and stickers for text.

A stronger, cross-platform chat experience in Gmail could boost time spent there, where Google already shows ads. It could also finally give people a real reason to use Google+.

Most importantly, though, Hangouts could humanize Google. Still viewed as a search and ads company, people don’t think about it first when they want to socialize. Hangouts leverages all of Google’s powerful technology to bring people closer together.

Article courtesy of TechCrunch

Just about two years ago, I went off the deep end. I had come home early from an event in an effort to do something responsible: email. I was on the road and knew the situation would be dire (since I had not been checking my email all day). I was wrong. It was a disaster. It may as well have been Inbox Trillion. There was no way I could get through it all with my sanity intact. So I did the only logical thing. I quit email.

It was both an experiment and a statement. I decided that I wasn’t going to respond to email for an entire month. And while I did cheat a little (I would still check it from time-to-time in case of emergencies and to delegate some work-related items that couldn’t wait), it was without question one of the best months I’ve ever had.

I was decidedly less stressed out. I found myself enjoying the internet more. I no longer dreaded opening up my laptop or looking at the push notifications on my phone. And guess what? If someone really needed to talk with me about something, they figured out a way. Funny how that works.

And yet, the good times couldn’t last. The month came to a close and I was back on email. While I don’t think I actually missed anything in my time away, the sheer ubiquity of the medium and the realities of life brought email back into my life full time.

And I hate it more than ever.

In the months and now years following the experiment, a number of people have asked for an update on my epic battle with email. The good news is that a few things have gotten much better. The bad new is that everything else has gotten much worse.

After my experiment, I tried a bunch of different things to make my email situation more tenable. What I ended up coming to was a system where I would be checking email constantly throughout a day, responding to what I could quickly from my phone, archiving anything that didn’t need a response, and keeping the rest in my inbox until late at night, when the incoming volume would drop to near zero. Anything that wasn’t timely would then sit in my inbox until the weekend when the incoming volume is uniformly lower.

It was a bit like letting pressure build up (quite literally, you might say) and releasing a bit of it at night so my inbox wouldn’t explode. And then releasing the rest of it every weekend. And then starting over on Monday. Every Monday. Forever.

This was my life. And while it was manageable, you know what? It still sucked. Because I would find myself getting gradually more and more stressed out throughout the week as I saw my inbox grow and grow leading up to the weekend release. It made me more stressed out on Friday than on Monday. I now somewhat dreaded the weekend. Email time.

Then one day a CrunchFund portfolio company asked to run an idea by me. That company, Orchestra, was planning to take what they had learned from their to-do list app and make a new kind of email client. That, of course, became Mailbox.

From the moment I first heard the idea, I knew it was a winner. It was essentially taking a lot of what I was manually doing with email and streamlining the process. And they were doing it in an extremely smart and even sort of fun way, using the native niceties of modern smartphones.

Mailbox quickly became my most-used app. It still is. It basically alleviates the pressure build-up in my inbox by allowing me to release it constantly throughout a day. Brilliant.

But also sort of an illusion.

I’m not alleviating the pressure by responding to emails right away. Instead, I’m pushing them off to deal with at a later time. My system of responding to emails at night or on the weekend is largely the same, I simply no longer have to watch those emails build up until I am ready to take action.

Now, don’t underestimate how wonderful such a system is. And it’s a system that will continue to improve with automations and the like now that Mailbox has the resources of Dropbox behind them. But don’t be fooled into thinking that the problems of email have been solved. The underlying issues very much remain.

Mailbox simply perfected the game of Whac-A-Mole that we all play.

One major issue that remains with email is the notion that every message should get a response. And a big reason why I hate responding to email during the day is that too many people are too quick to respond to my reponses. For every email I send in the day, I seem to get two in return — often immediately. (As a result, this caged animal has been learning not to touch the electric fence — hence, night and weekend emailing.) And a large number of those responses are “K” or “Cool” or “Great” or “Thx” or some other banality best left unemailed.

The problem with these responses, even the short ones, is that they all take time to consume. If I read them in Gmail, it takes a couple seconds to load the response. And then another couple seconds to archive it. If I read them on my phone, I have to wait a few more seconds to download the messages from the server. Not to mention the push notifications that come in alerting you to the new message, taking up yet more precious seconds.

Seconds make up minutes, which make up hours, which make up days, which make up months, which make up years. One day we’ll all be laying on our death beds wishing we hadn’t wasted all that time reading a million “K” email responses in our lives.

Email needs some sort of quick response or maybe even a no-response reply system. Maybe it’s read/unread states that all recipients can see. But that’s been tried before and understandably, some people don’t like others to know when they’ve read a message. So maybe it needs to be a simple checkmark, like Path recently introduced in its new messaging system.

Or maybe the answer is something like emoji/smilies/stickers. Believe me, I know how lame this must sound. I mean, stickers for Chrissakes?! But ignore the immense cuteness and joy of stickers for a second and focus on what they signify: an ultra-quick way to express a reaction. This could work for email too.

Neither of these things would work if they simply came in the form of yet another email response — thus, defeating the purpose. Rather, these should be in the form of some sort of quick-loading visual cue that resides *on top* of an email system. That would likely require everyone using the same email service (unless this somehow became a new standard that every email service provider adopted — not gonna happen). But perhaps a fall-back system could be put in place to deliver these quick messages in email form if the recipient isn’t using the correct email service (giving them an incentive to sign up).

I guess my point is that while we’re seeing a lot of services come out with new and interesting ways to combat email overload — beyond Mailbox, see: Handle, Triage, Evomail, Mail Pilot, and many others — the only way email ever truly gets “fixed” is to be completely re-imagined. It doesn’t need a paint job, it needs a demolition job.

My fear is that this will never happen. We’ll keep getting better tools to handle email on various devices (on your iPhone, on your iPad, on your iWatch, on Google Glass, etc) but eventually the moles will become too quick and plentiful for any of us to whack.

At that point, email will become something we only use for work while we use some other quick messaging system for everything else. This is already happening to some extent — when was the last time you sent an email for “fun”? — but the messaging world is increasingly fragmented and not universal.

Earlier this week, I announced my next step professionally. It resulted in over a hundred emails of well-wishes and congratulations. These should have left me feeling wonderful. They did not. Unfortunately, the medium has become the message.

[Disclosure: It would probably be easier for me to list where I *don't* have some sort of conflict in the things mentioned above — see here. The one thing I'm not conflicted about: how much I hate email.]

Article courtesy of TechCrunch

At last year’s I/O, Google launched its Cloud Messaging push notification service for Android. This week, it extended this service to Chrome and Chrome OS, which, Google says, allows Chrome apps and extension developers to wake up their apps remotely and/or send alerts to users.

While mobile app developers have long been familiar with the concept of push notifications, this is a pretty novel service for web developers. Unless a Chrome app or extension is running in the background and pulling down information from the service, after all, users can’t usually receive alerts like news updates or stock ticker notifications from the developers’ servers.

Google product manager Mark Scott writes in his announcement that ”event pages keep apps and extensions efficient by allowing them to respond to a variety of events, such as timers or navigation to a particular site, without having to remain running persistently.” This works, but it does consume bandwidth and reduce battery life if you are on a laptop or Chromebook.

Cloud Messaging for Chrome, on the other hand, allows developers to push messages directly to signed-in users. As long as the user is signed in and on a machine where the app or extension is installed, the alerts should automatically start appearing.

To get developers started with this service, the Chrome team has published a couple of sample apps, as well as a pretty in-depth tutorial.

Article courtesy of TechCrunch