Tag Archive | "places"

Facebook lets users rate any place and change their ratings from desktop pages

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recommendFacebook place pages now include an option for users to give star ratings to businesses and locations directly from their page on Facebook.com, even if they haven’t been to the location.

Previously, users could rate places from the Local Search section of the mobile app, and only if they had previously checked into the location or been tagged there. Facebook would also use the desktop sidebar to randomly prompt users to rate places they had been. We hadn’t seen a way for users to rate any place at any time they wanted until now. This enables users to go back and rate the places they might not have checked into on Facebook, but it also opens the door to rating manipulation. For instance, a business could ask friends or incentivize fans to give them five-star ratings.

This feature on desktop pages also gives users an easy way to change their rating. Before, the only way we could find to change a place rating was to do so through the activity log, but it could be difficult to find the rating among all of a user’s other actions. Changing a rating is not possible to do from the mobile app.

We also noticed that unadministrated pages now include a way for users to rate and recommend the place. Unadministrated places are often cities, public parks or local businesses that haven’t claimed their page on Facebook.

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Although Facebook has had a “recommend this place” feature since 2011, it has only recently begun to emphasize ways for users to share more feedback about the locations and businesses they visit. The social network is also developing the same for content, with users now able to rate books, movies and TV shows as of this week. All of this is building Facebook’s potential as a local search and entertainment discovery platform, and has implications for the businesses and organizations that manage their presence there. More user generated reviews and ratings gives page owners a bit less control over what is displayed on their page and the sentiments revealed there. These ratings could also begin to influence Graph Search and News Feed distribution, introducing another factor for marketers to consider and optimize for.

Article courtesy of Inside Facebook

Facebook Asks You To Please Select Your Emotion

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Facebook Emotion Sharing

It could make us more willing to express how we feel. Or you could say it over-simplies our complex moods and lives. But today the Facebook status update box began offering the option to “share how you’re feeling or what you’re doing” through a drop-down menu of emoticons and media. We’re entering a more structured era of communication, where both friends and big data know exactly how we tick.

Facebook began testing the new sharing options in January, but only released screenshots. Now it appears the feature has been given to a much wider audience. It’s likely the beginning of a global or at least US or English language rollout. I’ve contacted Facebook for details. Most mentions I’ve seen of the feature have been from the US, and many note the similarity to an old Myspace mood sharing option.

Once you have it, when you go to share a status update from Facebook’s desktop site or the mobile site m.facebook.com, you’ll see a smiley face button between the options to add a photo and select the privacy setting.

The button lets you select to share what you’re feeling, watching, reading, listening to, drinking, or eating. Each brings up a sub-menu of emotions, media, or nourishments. You can add an extra description if you want, and when you share the post will have “is feeling comfortable” with an emoticon or “watching Game Of Thrones” with an image and link to a piece of content’s Page at the end of your story.

Facebook’s little intro pop-up notifies you that “Details you add to posts also appear on your About page and other places on Facebook”. That means they could be used as recommendations for Pages, eventually wind up in Graph Search, or potentially even be used as ads shown to your friends. I go into detail of the business ramifications in my article from when the feature went into testing.

What’s just as fascinating as ads for Kleenex when we’re sad or where we sip our coffee influencing search result rankings is what the feature could do to two core ways we communicate on social media. We talk a lot about what we’re doing. The music we’re listening to, the TV shows we’re watching, and the places we’re getting drunk. By making it easier to formally tag these things, we provide a better gateway to experiencing them for our friends.

Rather than go searching for Robert Delong, my new favorite musician who sounds like the second coming of The Postal Service but with bass, I can select him from a smart type-ahead drop-down. Friends can then click through to his Facebook profile and hit the “Listen” button to automatically play him on their preferred streaming app. I didn’t have to go search for a YouTube link or even use Facebook’s search box and copy his Page’s URL. I browsed for and added what I wanted to share, all from within the status composer.

Then there’s the fuzzy side. Emotions. Sharing how we feel. To some it comes easy, with exclamation points, colorful language, or typed-in emoticons. For them, mood sharing could let them do it fast, and with a bonus little graphic that could draw people’s eyes. But to others, saying how they feel is tough. You might fear you can’t boil down emotions like anguish or dumbfounded excitement. That you’ll lose something in translation. And you might be right.

But the option to select and share a pre-constructed emotion could make some people more open than they usually are. And that’s whole point of Facebook.

Article courtesy of TechCrunch

Facebook Adds Weather Forecasts To Events And Public Places To Show Useful Info Where People Need It

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Facebook has come up with another way to prevent you from leaving its site. While you’re setting up an event, especially one that’s going to take place outside, it makes total sense that your potential guests would want to know what the weather conditions are for that day. Today, Facebook rolled out a project that was a part of a hackathon, which drops weather information onto event pages and unowned pages for places like parks and cities.

The positive here is that Facebook is carefully surfacing this information in places on the site that make sense for users, rather than cramming it all over the place so that it just feels like clutter. For example, seeing the weather on an event page is fine, but it’s not something I want to see on my news feed. By providing this information, it’s just one less step you have to make when you’re making decisions on where to go.

The addition of events is great for the guests, but when you’re setting up an event, you’ll also see the weather prediction for that day, which can help you form your description, suggesting that people bring a sweatshirt, perhaps. If the event is within the next 10 days, you’ll see a 10-day forecast:

For people that you invite, they’ll see the predicted forecast for the location on the date of the event, as well as the the estimated high and low temperatures. For locations like cities and parks that have pages, you’ll see current conditions. All of this data is provided by Weather Underground:

These details are also available on Facebook’s mobile app:

For examples of the integration for location pages that aren’t owned by any particular user, check out the city of San Francisco, and more specifically Dolores Park, here in our neck of the woods.

Once you see the weather information, you can choose to leave Facebook to get more detailed information, like satellite imagery, from Weather Underground’s site.

This reminds us a little bit of Google’s move to beef up its search results for things like sports scores and schedules, displaying the important data so that you don’t have to click around to sites to find it. While this might take traffic away from third-party sources, it is helpful for users. Regardless, it’s a fine line to walk for Facebook, as there is probably a host of relevant information that it could start slapping up all over the site hastily. Nobody wants to see scores attached to status updates that mention specific sports teams, for example. For now, weather seems to be a nice place to start and it’s doubtful that anyone will complain.

Article courtesy of TechCrunch

Dennis Crowley On Using Foursquare To Build The ‘Marauder’s Map’

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Dennis Crowley | CrunchBase Profile

A lot of people might think of Foursquare as that checkin app with badges and leader boards and finding out where your friends are. But it’s a lot more than that now, thanks to all the map data and information that they know about places people are going to.

In a conversation onstage at SXSW with Anil Dash, Foursquare CEO Dennis Crowley discussed the company’s evolution from an app that was primarily focused around helping people to find their friends, to finding out more about the world that they live in.

Crowley said that one of the underreported stories is the number of companies that rely on Foursquare’s map data and what developers can potentially do with that. The place database has more than 50 million places of interest in it, and it changes frequently. Users enter new places as soon as they open up, and signal places that have closed down.

When talking about the map data that it has, Crowley compared Foursquare’s check-ins to Google’s web crawlers scanning the Internet for new websites. “People tell us about the places that are interesting, the places that are no longer interesting,” he said.

More importantly, the company isn’t entirely dependent on just its users anymore for a lot of its data. Thanks to the Foursquare API, the company gets location data from lots of different apps. For instance, every Instagram picture that has a location attached to it sends a data signal to Foursquare about that place of interest.

In that respect, the relationship between Foursquare and its API partners is kind of symbiotic: Foursquare has one of the best map data sets out there and makes it available. In exchange, it finds out more about the places that its partners’ users go to.

At the end of the day, the data that Foursquare has is the ability to provide more personalized maps than what is available today. Crowley said that maps haven’t really changed that much since people started making them, but now that we have certain amounts of trending data or interest data, Foursquare could help make the places that people see more meaningful to them.

Crowley likened that to Harry Potter’s “Marauders Map” and how it provides Harry with details about the people and places around them. “There is enough data that we should be able to make that Harry Potter map and give it to everyone in the room,” Crowley said.

Article courtesy of TechCrunch

Roamz Prepares A “Street View For Social” Using New Google Maps iOS SDK

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Roamz, a local search startup for web and mobile, is today showing off one of the first implementations of the new Google Maps iOS SDK in its new iPad app, due out after the holidays. The Maps iOS SDK, which was released at the time of the Google Maps iOS app launch earlier this month, allows mobile developers who use maps inside their apps to use Google Maps instead of Apple’s implementation.

The SDK also includes support for both 2D and 3D views, so users can tilt and rotate the map using gestures inside the app. And Roamz has put these 3D maps to clever use. The company, which sources real-time posts from Twitter, Facebook, Foursquare and Instagram to help users find nearby businesses and other places of interest, is using the Google Maps 3D angle and is then layering the social content on top of the buildings.

“Where we want to get to is a ‘Street View’ for social,” explains Roamz’ founder Jonathan Barouch.”You’re walking in New York and you’ll see the social kind of popping out of the buildings. There’s no other 3D mapping that we’re aware of that we could use. We were waiting for this to come out,” he adds.

To be clear, the 3D mapping via Google Maps will launch first in the company’s iPad application, before it arrives in the iPhone version. Barouch says that while the iPhone app is more targeted towards helping people find things nearby (generally within a 1 mile radius), the iPad app will be more about discovery. The company started off as a tool for serendipitous discovery, in fact, before shifting its focus earlier this year to user intent. That is, now if a user wants to find some good coffee shops nearby, they can just type that in the Roamz mobile application.

But the iPad app isn’t trying to return Roamz to its “serendipitous discovery” roots – instead, it’s just about exploring a little further out. “It’s more about discovery – for travel, it’s awesome,” says Barouch. “If I’m going to Paris and I don’t really know what I’m looking for, but I want to collect a bunch of places and things to do, it’s really powerful. It’s not serendipity, it’s [about telling you] these are roughly some of the places you would be interested in and these are some of the reasons.”

Barouch notes that Facebook, too, moved into local search recently with the launch of Nearby. “But I don’t think anyone’s really figured out local yet – everyone’s coming at it from different angles,” he says.

Since the iPad app isn’t yet live, we asked Barouch to put together a little demo so others can also see the Google Maps SDK in action. That video is below.

Article courtesy of TechCrunch

Facebook helps some local businesses provide free Wi-Fi in exchange for check-ins

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Facebook is testing a new service that allows local businesses to offer customers free Wi-Fi after checking in on the social network, the company tells us.

For this small test, Facebook is supplying the router but businesses are providing the Internet access. When visitors check into a location on Facebook, they are redirected to the business’ Facebook page and can continue to browse the web for free. Page owners will be able to track how many new Likes they received from people who took advantage of this service. Visitors who don’t wish to check in can request a passcode from the local business to connect to the network anyway.

Developer Tom Waddington, who also discovered Facebook testing the Want button plugin and possibly promoted messages, first tipped us off to this when he found a new entry called “social wifi” in the “Like sources” section of the Insights API. The explanation for the entry is “People who liked your page after checking in via Facebook Wi-Fi.”

Facebook confirmed to us in a statement, “We are currently running a small test with a few local businesses of a Wi-Fi router that is designed to offer a quick and easy way to access free Wi-Fi after checking in on Facebook. When you access Facebook Wi-Fi by checking in, you are directed to your local business’s Facebook Page.”

This is similar to a service provided by HotspotSystem also called “Social Wi-Fi,” but Facebook says it does not have a connection with that company.

Waddington correctly speculated whether Facebook was testing Like-gated free Wi-Fi, though he also wondered if this was part of a bigger effort where page owners of local businesses would be able to associate their Wi-Fi hotspots with their Facebook page. Then, a prompt on the Facebook homepage might suggest Wi-Fi users become a fan of the page. This could be an interesting ad type in the future, but it doesn’t seem to be what Facebook is testing now.

It’s important to note that Facebook Wi-Fi is a limited test that is not necessarily going to be rolled out wider any time soon. We’ve heard that this began as a hackathon project.

Article courtesy of Inside Facebook

Unclaimed Facebook pages get a redesign

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Facebook recently redesigned pages for places and businesses that have not been claimed by an admin. These pages don’t include a timeline, but the layout has been updated to better match the design of other Facebook pages and profiles.

Business pages that are moderated by admins have not changed. Those pages continue to use the Timeline format with a cover photo, posts and apps.

Unclaimed pages now feature key information in a module that spans across the top of the page, rather than having tabs on the left below the page icon as before. There are several other redesigned modules on the page, including a map, posts by friends, public photos, suggestions of similar pages and more.

All unclaimed pages that are associated with an address now include a local search module, similar to what was available on country, state and city pages previously. Users can search for other places near the place they are viewing. This would be useful on mobile, but so far isn’t available from the app or mobile site.

Some place pages feature a “suggest edits” module where users can add more information about a location or suggest that a place be merged with an official page. On pages where this module isn’t initially displayed, users can access the feature by clicking the “Edit” button on the top right.

Some business pages include a module about friends who have worked for the company. This was a feature on the old version of pages but so far has been left out of Timeline.

Thanks to Paul Miller for the tip and some screenshots.

Article courtesy of Inside Facebook

Facebook tests star ratings for places

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Facebook appears to be testing star ratings for places, similar to the system it uses for apps.

Some users are seeing a “rate these places” module in the sidebar with the option to give one to five stars to places they’ve been to or Liked. This feature could help Facebook better organize places in search or a new recommendation engine, as it has done with App Center.

Facebook takes a unique approach to ratings to avoid manipulation. App ratings use random sampling rather than appearing on a static page that anyone can visit. This way, it is much more difficult to game the system and ratings are more reflective of how people feel about an app. Facebook seems to have done the same with places, but we’re waiting to hear back for confirmation.

The social network has a little-known location search feature that could rival Yelp or Google for business searches if the company decided to put resources toward developing it. Star ratings could be the start to an overhaul of the product, which would benefit from a mobile component.

Last month, a Bloomberg Businessweek article hinted that Facebook had a new review feature in the works:

During a meeting in a conference room near his desk, [VP of Engineering Mike] Schroepfer leads a group of engineers in a half-hour debate over the design of a restaurant review feature. Should it have a five-star rating option, a Like button, or both? Should there be animation? Does it feel natural? At the end of the meeting, Schroepfer and one other guy remain at odds over the Like vs. Stars question.

From what we’ve seen, pages still have Like buttons and the modules have stars, but it’s possible Facebook is testing different variations.

On place pages themselves, users can already leave “recommendations” in a module on the timeline. Facebook also tested a “favorite places” module in the sidebar last year. These units would show users two places they had checked into and ask “which place do you like better?” Users could click a “see your favorites” link in the module to see a ranked list of all the places they voted for, but this hasn’t been available for a year or so.

Thanks to Ryan Plant for the tip and the screenshot.

Article courtesy of Inside Facebook

Good Pivots To Social Media Platform: ‘The Logical Next Step’ For The ‘Community That Gives A Damn’

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Good Magazine, the publication aimed at socially-conscious consumers, has been through some ups and downs in the last year — buying social media platform Jumo (up), getting rid of editorial staff (down) and, now, pivoting the company (jury still out): today sees the official launch of a new version of Good’s site, away from that of an online magazine, and now refocused as a social media platform based around good causes and good karma.

The new Good is still in its early days: it has a nice look, with a “good” button (of course) for liking things and a pared-down interface that is reminiscent of the visual look of Pinterest. You have followers and you follow people, and you can also get access to a kind of curated firehose of content. But it’s missing some key features, for example, a full site search to find new people to follow. That, a mobile app, and much more are still to come, co-founder Ben Goldhirsh told me in an interview.

Still, it might have a more forgiving audience: early numbers show that visitors to the beta version of the new social platform are spending 50% more time on it, and racking up 50% more pageviews, than they did on the old magazine’s site, Goldhirsh said.

Good is part of the trend of social media sites that cater to specific groups of people with specific interests in mind, an attempt to make some order out of the long tail of content on the web today. (Others include Family Leaf, a kind of Facebook for families; and Menshn, a Twitter-like site for people who only want to talk politics.) At the same time, he notes that there is a lot of fragmentation in the kind of content that falls into Good’s editorial category. Some of it is pitched as lifestyle content, and there are other places to learn about charity and relief efforts, and some of it can even be classified as health and environment/science content. The idea here is that all of it is brought together.

And it will be banking on the fact that the old site of Good Magazine — still being printed on a quarterly basis — has over a million monthly visitors. Good’s business, such as it was before the pivot, was actually profitable, with revenues mainly coming from ads.

It may seem slightly random for a magazine to pivot into becoming a social media platform, but in a sense there is also a logical progression here, says Goldhirsh. If Good was about covering social causes and socially aware living, then it should be making use of other content that covers that, too — not just what it could produce itself. “If the New York Times does an awesome infographic on economic disparity, you think,’Aw, we should have done it.’ But from a mission standpoint, that’s nonsense. It shouldn’t matter whether we made it or not,” Goldhirsh said.

Equally, if part of the ethos of Good is to encourage people to engage in things, then social media, which relies on user-generated content as well as posting and cross-posting content from other places, is the very embodiment of that. It also seems that pivoting is part of the company’s DNA. Before Goldhirsh launched the magazine in 2006, Good was a film production company.

Also: Good is not totally abandoning its editorial role in the endeavor. It will be curating content on the site, featuring certain stories — including from its own magazine — on the site’s homepage and in other areas. And it will also be on the lookout for people who post things that are not kosher — that is against the ideals of community spirit and so on. Those who post spammy content, Goldhirsh tells me, will be warned; totally inappropriate content might simply be removed altogether.

Good’s social media platform hasn’t been created out of the blue, of course. In August 2011, Good acquired Jumo, a social networking site for fundraising and good causes, which was co-founded by Chris Hughes, who also helped start Facebook and later was chief digital officer of the Obama 2008 campaign. That provided some of the IP and direction for how Good developed this platform. Hughes did not come over with the acquisition but has stayed on as an advisor, says Goldhirsh.

“When Jumo merged with GOOD the hope was to build a single community of engaged citizens and mission-driven organizations. We all believed that socially minded people needed a place to convene, join forces, learn from one another and take action together – I think the new good.is can be that place,” said Hughes in a statement.

While some social media sites present themselves as the anti-Facebook in their ambitions, Good has more of a symbiotic relationship: users are given the option to sign in with Facebook to the site, which will let them share items across the two networks. But at the same time, Goldhirsh says that Good will be able to provide something to people that they cannot get on Facebook. “Facebook is all about sharing your status and your photographs. Pinterest is about sharing your aesthetics,” he said. “This is about sharing your ideas. There is a difference.”

The site’s highlighting some early members like Caterina Fake, co-founder of Flickr, Scott Harrison, founder of Charity: Water, and Hughes. But if this takes off some of the more interesting developments may be yet to come: Goldhirsh notes that it’s planning to integrate APIs to enable on-site donations and crowdfunding, and it might even incorporate some more services to better connect the users, including, believe it (or not), a dating site: “We’ve had a lot of marriages come out of Good,” he said. “Dont’ think we haven’t thought of doing this.”



Article courtesy of TechCrunch

Foursquare Offers Up A Shortcut To The “Explore” Tab For Android Users

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While this isn’t a major feature update by any means, foursquare is definitely pushing its Explore functionality forward by making it more prominent in its mobile apps and site and, now, by letting you add a shortcut directly to the tab on your Android device.

In a quick post today, the company talked about the thoughts behind the move:

Now, we’ve made finding the best stuff nearby even easier, with a quick shortcut to the Explore tab in the app that you can put right on your Android home screen.

The process for adding the shortcut is the same as adding any widget to your home screen: go to the widgets tab (in ‘all apps’) and long-press the ‘Explore’ icon (it looks like a green ball caught in a radar’s crosshairs!).

The next time you want to find that boutique your friend has been raving about or an awesome new cafe in the neighborhood, just tap your handy new Explore widget!

This is pretty handy, actually, as I’ve found myself using foursquare Explore more than I’ve used services like Yelp in the past year. I find that coupling the geo-location data with tips from people who’ve been there and then adding the layer of content from my friends, be it past check-ins or if they’re nearby, to be a complete service for my needs.

When I want to look up a bar in San Francisco, I go to foursquare without thinking. This widget saves me a tap by sitting on my phone’s home screen. Sadly, this isn’t something you can do on iOS, but perhaps foursquare will break out the Explore piece much like Facebook has with its approach to Messenger on iOS.

Foursquare isn’t just a check-in app anymore, folks.

[Photo credit: Flickr]



Article courtesy of TechCrunch

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